NewOpen interactive demo: orders, confirmations and COD collections.Explore the demo

COD e-commerce platform · Morocco

Fewer refusals. More cash.

Orders, WhatsApp confirmations, team, deliveries and collections: Ecomfirme connects every step, from order to cash.

  • Free interactive demo, no sign-up
  • Built for cash on delivery in Morocco
  • In Arabic, French and English

Your e-commerce stack, soon connected to Ecomfirme

  • shopify
  • YouCan
  • WooCommerce
  • WhatsApp
  • ∞ Meta
  • Instagram
The problem

You’re growing.
So is the chaos.

Three stores, two spreadsheets, personal WhatsApp accounts and parcels nobody tracks anymore. Ecomfirme puts every order back in its place, with its status.

  • Today: Orders scattered across 3 stores and 2 spreadsheetsWith Ecomfirme: Every order in one flow, by status
  • Today: Confirmations on agents’ personal WhatsAppWith Ecomfirme: A shared inbox, the order next to the message
  • Today: Two agents calling the same customerWith Ecomfirme: Each conversation goes to an available agent
  • Today: Parcels lost track of at the carrierWith Ecomfirme: Every delivery event in the order file
  • Today: COD reconciled by hand at month endWith Ecomfirme: Payout gaps detected automatically

From order to cash

  1. Orders

    Every store. One single flow.

    Shopify, YouCan, WooCommerce: every order lands in the same place, with its status and history.

    Commandes4 commandes récentes
    Commande / ClientVilleMontantStatut
    #MC28491Youssef AmraniCasablanca499 MADConfirmée
    #MC28492Salma IdrissiRabat699 MADExpédiée
    #MC28493Amine BennaniAgadir349 MADÀ confirmer
    #MC28494Hajar AlaouiTanger899 MADLivrée
  2. Confirmation

    Confirm inside the conversation.

    The order shows up right in the WhatsApp thread. Confirm, fix the address or cancel: in one click.

    YA
    Youssef AmraniConfirmation · WhatsApp
    AUJOURD’HUI
    Salam10:42
    Salam Youssef 👋

    Votre commande #MC28491 de 499 MAD est prête à être confirmée.
    Sneakers Essential1 article · Casablanca, Maarif
    10:43 · ✓✓
    Exemple de conversation · connecteur WhatsApp à venir
  3. Team

    The right agent, at the right time.

    Each agent’s availability, workload and capacity: new conversations go to whoever can handle them.

    Votre équipe2 agents disponibles
    SB
    Sara BennaniEn ligne
    7 / 10
    YA
    Yassine AmraniEn ligne
    9 / 10
    MK
    Mehdi K.Hors ligne
    0 / 10
    Nouvelle conversation#MC28495 · Casablanca · 249 MAD
    Simulation · disponibilité et charge prises en compte
  4. Delivery

    Stay on it to the doorstep.

    Every carrier event lands in the order file. Stuck parcels surface on their own.

    Suivi de livraison#MC28491 · Cathedis
    MA 28491 06
    CASABLANCA→YOUSSEF AMRANI
    1. ✓Confirmée30 sept. · 10:43
    2. ✓Prise en charge30 sept. · 16:20
    3. ✓En transit01 oct. · 06:14
    4. En cours de livraison01 oct. · 09:02
    5. LivréeEn attente
  5. Collection

    Delivered doesn’t mean paid.

    Match carrier payouts with your deliveries and instantly see what is still left to collect.

    Rapprochement CODSeptembre 2026 ⌄
    COD à recevoir184 320MAD
    COD reçu176 840MAD
    Écart à rapprocher7 480 MAD
    !
    Données de démonstration · aucun mouvement financier
What refusals cost you

Count your losses.
Then cut them.

Enter your own numbers: the estimate is calculated on this page and never sent anywhere.

Paid in fees for nothing15,750 MADper month
Refused parcels
450
Sales never collected
157,500 MAD
Recovered with 5 more points of delivery rate
+26,250 MAD
Start recovering these sales

Estimate based only on the figures you entered. It is not a promise of results.

Ads

Your ads finally learn
who actually pays.

With COD, an order isn’t a sale. Ecomfirme tells Meta, TikTok and Snapchat only when the parcel is delivered and paid. Your campaigns target customers who receive their order, not the ones who vanish at delivery.

Before

Ads optimize for orders

orders
100
delivered
60
After

Ads optimize for deliveries

orders
90
delivered
70
Illustrative example.

What actually changes for you?

  1. 01
    Today, your ads learn from the wrong people

    The pixel reports a “purchase” as soon as a customer fills in the form. Meta, TikTok and Snapchat then look for more people who order, including those who refuse the parcel, never pick up or give a fake number. You pay to attract them.

  2. 02
    Ecomfirme only sends real sales

    Ecomfirme waits until the parcel is delivered and the cash collected, then sends the purchase to the platforms through their Conversions API, with the amount actually paid. Refused or cancelled orders never count as sales.

  3. 03
    The algorithm finally targets your real buyers

    Your purchase-optimized campaigns, lookalike audiences and reports now rely on customers who pay. Your budget goes to people who look like your best customers, not the ones who vanish.

  • Lower cost per delivery

    You stop paying to attract customers who refuse. Every dirham spent is optimized for an order that is delivered and paid.

  • Higher delivery rate

    Fewer refusals, fake numbers and round trips: lower return fees at the carrier and less stock stuck in transit.

  • A ROAS that tells the truth

    Your return on ad spend is based on cash actually collected, not on orders that will never arrive. You know which campaigns really pay off.

  • Meta, TikTok and Snapchat

    All your platforms learn from the same real sales, automatically, with no pixel hacks or manual file exports.

  1. Order received
  2. Order confirmed
  3. Parcel delivered and paidsent to your ads

Connect in a few clicks: your store, your carrier, your ad accounts.

Try it free →
One hub

Everything connects
to Ecomfirme.

Your stores, Meta messaging, your carriers and your ad platforms feed one single workspace. No more copy-pasting between ten tabs.

Connectors in progress · illustrative animation

Your new operations hub

One platform to run
your entire operation.

From order to cash. With the context to move forward.

Atlas Store / Vue d’ensembleDémonstration

Bonjour Sara 👋

Voici ce qui se passe dans votre boutique aujourd’hui.

30 sept. 2026 ⌄
Commandes aujourd’hui1 248+12,8 % vs période précédente
À confirmer186À traiter dans votre file
Confirmées93474,8 % vs période précédente
CA livré · MAD184 320+8,2 % vs période précédente
Évolution des commandes7 derniers jours ⌄
Jeu.Ven.Sam.Dim.Lun.Mar.Mer.
Activité récente↗
✓
#MC28491

Confirmée par Sara

Il y a 2 min
↗
#MC28492

Envoyée à Cathedis

Il y a 5 min
✓
#MC28494

Commande livrée

Il y a 8 min
Dernières commandes
Commande / ClientVilleMontantStatut
#MC28491Youssef AmraniCasablanca499 MADConfirmée
#MC28492Salma IdrissiRabat699 MADExpédiée
#MC28493Amine BennaniAgadir349 MADÀ confirmer
#MC28494Hajar AlaouiTanger899 MADLivrée
Try the views and search in the demo.Sample data · product preview
And this is just the beginning

One tool. The whole operation.

Unified inbox

The message, the customer and their order. Side by side.

Your team picks up every conversation with full context.

Messages3
Youssef AmraniWhatsApp
AUJOURD’HUI
Salam, wach commande dyali confirmée ?14:42
Salam Youssef ! Oui, votre commande #MC28491 de 499 MAD est bien prise en compte.14:43 · Sara
Conversation liée à la commande ↗
YAYoussef AmraniCasablanca, Maroc
COMMANDE#MC28491499 MADConfirméeTRANSPORTEURCathedis
Analytics

Where you lose money. City by city.

Confirmation and delivery rates by store, city, agent and carrier.

Commandes1 248
Confirmation78 %
Livraison84 %
CA livré · MAD184 320
COD reçu · MAD176 840
Retours8,2 %
Taux de livraison

Repérez les écarts et comparez vos performances.

Exemple · 30 derniers jours
Casablanca
72 %
Rabat
89 %
Marrakech
81 %
AutomationsSoon

Repetitive tasks, on autopilot.

From new order to shipment, no copy-pasting.

  1. New order
  2. WhatsApp message
  3. Customer confirms
  4. Agent assigned
  5. Shipment created
Ecomfirme IntelligenceSoon

Where to act, before it costs you.

Anomalies surface with their impact and an action plan.

Watch · Casablanca71,8 %Delivery rate · ↓ 12.4 pts

23 orders in transit for more than 48 h.

Revenue at risk 8,420 MAD
How it works

Up and running in three steps.
No change to your habits.

  1. Connect your stores

    Your Shopify, YouCan or WooCommerce orders land in a single workspace. Connectors in progress.

  2. Invite your team

    Confirmation agents, logistics, finance: everyone gets their role and their conversations.

  3. Run it all the way to cash

    Track every parcel to delivery and reconcile your carriers’ payouts.

Pricing

Plans are on the way, sized to your order volume. Explore the product right now.

Create my workspace
FAQ

Everything you need
to know before you start.

Another question?

Who is Ecomfirme for?

For e-commerce brands and stores selling with cash on delivery (COD), in Morocco and across MENA, with a team that confirms, ships and collects orders.

Can I try Ecomfirme right now?

Yes. The interactive demo on this page is open without signing up: browse orders, conversations, delivery and finance with sample data.

Which platforms will be connected?

Shopify, YouCan, WooCommerce, WhatsApp and Meta are in progress. The carriers shown in the demo are for illustration only.

Do I have to drop my current tools?

No. Ecomfirme is designed to plug into your store and existing channels, and become the place where your team follows every order end to end.

How much does Ecomfirme cost?

Plans are being prepared. They will be sized to your order volume and the size of your team.

Ready to bring
it all together?

Create your workspace in a minute, then invite your team.

See Ecomfirme in action.

Meeting booking isn’t open yet. Our interactive demo is available right now, no sign-up needed.

Explore the demo →